Returns and shipments
Thank you for choosing our e-commerce for your purchases. We are happy to provide the best possible shopping experience for our customers. Below you will find our policies regarding returns and shipments.
SHIPMENTS
We carry out shipments throughout Italy through reliable and fast couriers. The cost of shipping varies according to the weight and dimensions of the purchased item. When you place your order, you will be notified of the exact cost of shipping.
Delivery times may vary depending on your area of residence, but in general we aim to deliver your order within 3-5 working days from the date of purchase. In case of any delays or unforeseen events during the shipping process, we will be ready to provide you with all the necessary information.
RETURNS
If for any reason you are not satisfied with your purchase, you can return the product within 30 days from the date of receipt. To initiate the return process, contact us by email or via the "contact" section of our website, providing your name, order number and the reason for the return. We will take care of providing you with all the information necessary to proceed.
The returned product must be in the same condition in which you received it, free from damage or signs of use and with all accessories and documents included in the original packaging. Once we have received the product, we will refund the full amount paid or, if you prefer, replace the product.
We remind you that the return shipping costs will be at your expense. We recommend that you choose a traceable shipping method and keep your receipt as proof of postage.
We are at your disposal for any further information or clarification regarding our return and shipping policies.
SHIPMENTS
We carry out shipments throughout Italy through reliable and fast couriers. The cost of shipping varies according to the weight and dimensions of the purchased item. When you place your order, you will be notified of the exact cost of shipping.
Delivery times may vary depending on your area of residence, but in general we aim to deliver your order within 3-5 working days from the date of purchase. In case of any delays or unforeseen events during the shipping process, we will be ready to provide you with all the necessary information.
RETURNS
If for any reason you are not satisfied with your purchase, you can return the product within 30 days from the date of receipt. To initiate the return process, contact us by email or via the "contact" section of our website, providing your name, order number and the reason for the return. We will take care of providing you with all the information necessary to proceed.
The returned product must be in the same condition in which you received it, free from damage or signs of use and with all accessories and documents included in the original packaging. Once we have received the product, we will refund the full amount paid or, if you prefer, replace the product.
We remind you that the return shipping costs will be at your expense. We recommend that you choose a traceable shipping method and keep your receipt as proof of postage.
We are at your disposal for any further information or clarification regarding our return and shipping policies.